Solutions Engineering Manager

Sales · NY, New York
Department Sales
Employment Type Full Time (US)
Minimum Experience Senior Manager/Supervisor

Solutions Engineering Manager


Who we are

Pay.com is re-inventing the way businesses accept payments. We are a diversified, agile, fast-growing, technology-oriented Fintech company that aims to simplify the day-to-day operations of e-commerce online stores in any size and are innovating and developing the future of payments.


Pay.com is looking for a Director of Solution Engineering to join our global team in supporting our merchants. You should have a passion for supporting merchants and ensuring that they have a smooth integration to our next-generation payments solution.


Responsibilities


  • Own our API Documentation portal
  • Build a global team of Solution Engineers
  • Project managing of large merchants
  • Preparing SOW plan for merchant
  • Working cross-functionally with integration and sales teams
  • Consultative solution expert to our merchants
  • Analyze current technologies used within the company and develop steps and processes to improve
  • Work alongside project management teams to successfully monitor progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges


Requirements


Mandatory


  • Bachelor’s degree in Computer Science Ability to multitask and prioritize daily workload
  • Experience in a sales engineering role in payments or financial services
  • Experience with front end and back end languages
  • Deep experience with API based integration methods, associated best practices, and relevant tools
  • A whatever-it-takes approach, be it writing a testing plan or creating a sequence diagram, to creating an SOW, your work is high quality
  • Commercially minded
  • Strong written and verbal communication skills (English)
  • Creative thinker and proactive problem solver
  • A positive “can do” attitude
  • Works well under pressure and meets tight deadlines

 

Advantage


  • Experience working in a startup environment
  • Technical writing skills
  • Coding experience
  • Understanding of business analysis techniques and processes


What we offer

 

  • Flexible working hours
  • Employee Stock Option Plan
  • Extensive career growth and development opportunities throughout a growing startup
  • Corporate/team/special events
  • Weekly lunch perks
  • Working in a dynamic multicultural environment

Thank You

Your application was submitted successfully.

  • Location
    NY, New York
  • Department
    Sales
  • Employment Type
    Full Time (US)
  • Minimum Experience
    Senior Manager/Supervisor